SHIPPING

Last Updated on February 17, 2020

Our products ship for free within India.

We haven’t started shipping Internationally yet.

No. Due to the unnecessary expenses and fake orders associated with COD, we don’t offer COD. We pass on those savings to our users through fair pricing and investing in product improvements. 

Orders once placed usually leave our warehouse within 24 hours and will be delivered within 1 to 3 days depending on your pincode. 

We use eco-friendly reusable packaging for shipping our products.

RETURNS/EXCHANGES

Last Updated on February 17, 2020

Creatures of Habit allows hassle free returns and exchanges for unused, unworn and unwashed merchandise within 14 days of purchase with no questions asked.  If the product we ship is defective we would cover your return shipping.

You can process your returns by emailing us at helpdesk@creaturesofhabit.in .

If you have issues with sizing or selection we provide exchanges to get you the right product.  If the size requested by you is not available then you will be given an option to avail store credit. To process your exchanges email us at helpdesk@creaturesofhabit.in

If you believe that you have received defective merchandise or were shipped incorrect merchandise (style, size, color), please notify us including a picture of the defect. In most cases we’ll be able to send out a replacement ASAP.  If the product we ship is defective we would cover your return shipping. If you have questions about defective product, please contact us at helpdesk@creaturesofhabit.in

Once your package has been received by us, your refund will be processed within 2 business days. We will inspect your returned item(s) and then contact you via email with the refund confirmation. Refunds may not show up on your card statement for up to four business days.

  1. Contact us at helpdesk@creaturesofhabit.in to state what you want to return or exchange along with your preferred time for pickup.
  2. Once your return or exchange is approved we will email you a copy of return label and schedule pickup for you.
  3. Print the first 2 pages of the label and stick it on return box or envelope.
  4. Print the order invoice to be handed over to FedEx pickup guy.
  5. Keep return pack ready by your scheduled pickup time.
  6. Alternatively, you can also drop the box/envelope to closest FedEx location.
  7. You must ship your return to us within 7 days of receiving the label or we may not be able to process your return/exchange. Once we receive your item back, we’ll process your refund or ship you the exchange items.

SIZING

Last Updated on February 17, 2020

Getting you in the right fit is our utmost priority. Sizing chart is on the product page. We also suggest to take advantage of our hassle free returns, order multiple sizes and just return back the sizes you don’t need.

If you are in between sizes our general advice is this: Size up if you want a roomier fit; size lower if you want a snugger fit. 

If you don’t trust charts, contact us at contact@creaturesofhabit.in and share your height, weight, body type and snugness preference and we’ll help you out.

If you follow our care instructions, your clothes will not noticeably shrink. Do not order your size based off of shrinkage. If you get lazy (like some of us do) and use a dryer, you may see a little static shrinkage, but you’ll find that the garment’s stretched length is basically the same.

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