Frequently Asked Questions
Creatures of Habit offers hassle free returns and exchanges for unused, unworn and unwashed merchandise within 14 days of receiving your order.
You can submit an exchange or return request via this link and we will schedule a pickup from your location at the next available slot.
Once your package has been received by us, your refund will be processed within 7 business days. We will inspect your returned item(s) and then contact you via email with the refund confirmation. Refunds may not show up on your card statement for up to four business days.
We accept returns and exchanges for unworn and unwashed garments within 14 days from the date of delivery of your order. The returned items must be in an unwashed and unworn condition with original packaging and tags still intact.
The process is as follows:
1. Submit an exchange or return request via this link.
2. Once your request is approved, we’ll set up a return pickup for the item you would like to give back.
3. In case of an exchange, the exchange shipment is shipped out only after the pickup is completed.
4. In case of a refund, the amount is processed to your original payment within 7 days of us receiving the items back at our location. This process generally takes 7-14 days after the date of the pickup.
5. COD refunds are given via a payout link where you can enter your bank account or UPI ID details.
No, we don’t accept any returns or exchanges on customised items
We request you to return the products in their original packaging. If we receive items without the zipper bags, there will be a deduction of Rs. 100 against your return.
Our products ship for free within India.
Yes, we offer free COD across most pin codes in India
Orders once placed leave our warehouse within 2 days and are usually delivered within 3 to 5 days after placing your order, depending on your pincode.
If you’re in a hurry, do let us know by leaving a note while placing an order and we’ll try our very best to accommodate your request.
We use eco-friendly reusable packaging for shipping our products..
Getting you the right fit is our utmost priority and a detailed sizing chart is available on each product page.
If you are in between sizes or you have any doubts you can contact us via chat, or email (at email@example.com) or via whatsapp at +91-9321274851. Just share your height, weight, body type and snugness preference and we’ll help you out.
All our clothes are made from pre-washed, pre-shrunk fabrics and will not face any shrinkage as long as the wash care instructions for each garment are properly followed.
We recommend flat drying for all of our products. If you get lazy (like some of us do) and use tumble dryer, kindly ensure it’s on low heat or else you may see a little shrinkage.